We offer FREE Express shipping on all US/Canadian orders over $200. Orders below $200 are charged a discounted $15 flat rate. All orders are processed as expressed shipments and come with a tracking number.

Crypto payments qualify you for a 10-15% discounts. Use Coupon code #NewLife

If you receive an incorrect product, please contact us immediately and send clear pictures of the item received. After verification, we will either reship the correct products or issue a refund.

In most cases, we may request that the incorrect items be returned. If so, we will cover the return shipping costs to ensure a smooth resolution process.

We understand that privacy is of utmost importance to our clients. We use generic prepaid envelopes or a plain white box to package your items. We ship all our products in airtight, smell-proof, vacuum-sealed packages for protection and to seal in the freshness. Your order will arrive in a discreet, unmarked package. Your real address and name must be on the package to ensure proper delivery. There is nothing written on the outside of the envelope/box that would indicate the contents inside.

You’ll be provided a tracking number so you can track your order.

Once we receive your payment, we will process your order within 1 to 2 hours. After your order has been processed, you will receive an automated email confirming that your order has been successfully received and is being handled.

Yes, we provide tracking information once your order has been shipped. This allows researchers to monitor the real-time delivery status of their package.

Yes, you can absolutely modify your order. Simply email us your requested changes. Our team typically responds within 1–2 hours, and we will adjust your order accordingly.

If you have completed your payment but have not received an order confirmation email within a reasonable time, please contact us and send a screenshot of your transaction. Our finance team will verify the payment, and we will promptly process your order.

We typically respond to all emails within 1 to 2 hours.

Yes, we do offer Local and international shipping.

Yes. Please fill out our Reseller Application in detail and our sales team will contact you within 24 hours.